Reference

Privacy Policy for Your 1xwin Account

We set out how account data, device signals, cookies and support messages are handled when you use 1xwin in India.

Account dataCookie useLocal lawChange requests

How We Handle Data in India

1xwin Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our privacy terms cover the details you share when you create an account, send support messages or complete activity that touches your profile. When you use UPI, Paytm or PhonePe, we keep only the record fields needed to process the request, match it to your account

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and answer later queries. We also store device and browser signals to protect access, settle disputes and meet legal duties. What we collect, how long we keep it and who can see it depend on the request, your account status and the rule set that applies
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in your region. If a local rule asks for a different treatment, we follow that rule and narrow the use of the data accordingly. These chips point to the payment names most often linked with account records in India.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP CHANNELS

Where to Send Privacy Requests

If you need a copy of the data linked to your account, want something corrected, or have a question about consent, use the contact path that…

TRUST PRACTICES

What We Keep and Why

Our approach is simple: collect only what we need to run your account, answer your support request and meet legal duties.

Data minimisation

We avoid collecting extra fields that do not help with account operation, support or legal handling. If a detail is not needed for those tasks, it does not belong in the record.

Cookie use

Cookies keep your session stable, remember your language choice and help us spot repeated sign-in errors. They do not change your account data; they only support the record you already hold with us.

Account security

We use device and sign-in signals to notice unusual access, failed attempts and profile changes. When something looks off, we can ask for a fresh check before we accept the request.

Retention periods

We keep data only while it is needed for the service, the support trail, dispute handling or legal duties. When the reason ends, the record is removed or archived under the rule that applies.

Change requests

If you want a correction, update or copy of the data we hold, send the request with your account email. We will check the request against the right record and reply where local law permits.

Contact trail

Every privacy message gets a trail so you can follow the status later. That trail helps us avoid duplicate replies and makes it easier to show what changed, when it changed and why.

Privacy Questions You May Ask

These questions cover the records we hold, why we keep them and how you can ask for changes. If a request depends on your location or another legal condition, we say so plainly and act only where local law permits. Keep your account email ready so we can match the right profile and answer faster. If you write from a different address, mention the one linked to your account.

We keep the details you share for account use, support and security, along with device and cookie signals. Where a payment record is involved, we store only the fields needed to match the transaction and answer later questions.

Cookies help us remember your session, keep language choices in place and detect repeated sign-in errors. They also help us tell the difference between a normal return visit and a request that needs extra checks.

Yes. Send the request through email, chat or the form with your account email, and we will check the right record. If local law allows the change, we update it and confirm what was done.

We keep records only for the time needed to run the account, settle support questions, meet legal duties and resolve disputes. After that reason ends, the record is removed or archived under the rule that applies.

Only the team members who need it for account handling, support, security or legal work should access it. We do not open the record more widely than that, and we narrow access again when the task is finished.

Use email, chat or the form and include the account address linked to your profile. We use that detail to find the right record, answer the question and close the trail once the request is handled.

Privacy Policy for Your 1xwin Account

Where to Send Privacy Requests

What We Keep and Why

Data minimisation

Cookie use

Account security

Retention periods

Change requests

Contact trail

Privacy Questions You May Ask

01 What data do you collect?

02 Why do you use cookies?

03 Can I ask for a copy or correction?

04 How long do you keep records?

05 Who can see my data?

06 How do I reach the privacy team?

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